When I originally purchased these boots, I read the size chart, measured my foot, and figured I wear a size 10 wide (about my usual size for shoes, depending on the manufacturer).When they arrived MANY weeks later (not happy about the delivery window from ordering to showing up at your door) I found them to be too wide and too big.Boxed them back up, took them to the local UPS Store, and waited WEEKS for my refund.Finally got the purchase price (minus $5.00 reshipping) and bought the next lower size, 9.5 wide. These fit perfectly!Well worth the wait. The boots fit great, look great, I can wear them with jeans or slacks, typical Rockport comfort, and I've gotten many compliments on my fashion style.All in all, I'd rate the boots 10 out of 10, the shipping time 5 out of 10, but if you're patient, these are great boots!